2006 survey results are in!
2007-Mar-5, 10:30 pm
Staff writers
The results of Whirlpool's 2006 Australian Broadband Survey are in (on time!).
The survey was conducted over a four week period — from 31 December 2006 to 4 February 2007, during which the survey was successfully completed and verified a total of 20,030 times, a new record!
The survey shows that the aggressive price cutting of the past few years has halted, but consumer expectations continue to rise steadily. It also demonstrates that broadband consumers are fickle; if an ISP can't maintain prices or service levels even for a modest period, it risks losing customers.
The complete report with detailed ISP breakdowns can be found here.
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