Whirlpool

Hi all..

I have been working on a simplified setup guide for the spa-3000. I was wondering if I could have a couple of spa-3000 gurus take a look and see if I have missed anything or need to add some things. Basically proof read it for me.

Please whim me if you want to help.

Regards,

Jason

JMG Jason,

might get more folk interested in it if you decided to post it for all to view, then people can make comment on it in this thread. :)

just my two cents worth.

edit: you never know it might make a sticky!!!!

ok..

www.jmgtechnology.com.au/spa_3000_guide.pdf

its about (edit:) 1MB now.. Most of the information has been gleamed from the forums, other sites, personal experience and questions that I get asked.. There are a few typos in there that I have seen from going over it myself..

Its basically a guide for when people first get their SPA-3000, so there is nothing too fancy in there.. (edit: starting to add more advanced features now)

Edit: Let me know what you think.. Changes that need to be made, ideas etc

Jason,

Have you seen the utility for backing up SPA 3k settings (newsipurautil) ? It would an improvement I think.

I like your Guide though. It will fill a vacuum.

db

brewersd writes...

backing up SPA 3k settings (newsipurautil)

Just taking a look now.. I had heard of it, but every time I went to the site it was down.. Its working now so I'll check it out..

I am going to write more advanced topics in the document aswell.. I have just been getting the PSTN to VoIP gateway going so I can add that now..

Edit: Downloaded and installed the backup program. Took me a couple of seconds to figure out what was going on with it.. I'll add the URL to my guide.. I might write my own backup/restore though... when I get time.

Nice work, I am sure it'll become more comprehensive in time.

For what it's worth, these values are valid for Australian telephone handsets:

Control Timer Values (sec)
Hook Flash Timer Min: 0.04 Hook Flash Timer Max: 0.14

Also, in the PSTN section,

FXO Timer Values (sec)
PSTN Hook Flash Len: .1

The default is .25 which an Australian exchange would interpret as something other than a hook flash. Setting it to .1 will put it comfortably in beween the 0.04s and 0.14s range.

I am sure it'll become more comprehensive in time

Yep, I am going to add setup information, proxy, registration timeout etc for as many VSP as I can get..

Control Timer Values (sec)
Hook Flash Timer Min: 0.04 Hook Flash Timer Max: 0.14

Thankyou for that. Where did you get this information from?

JMG Jason writes...

Thankyou for that. Where did you get this information from?

Standard ACIF-S003:2004. The allowed hookflash/recall period is between 40ms and 140ms. Any A-ticked telephones will conform to this timing and the FXS port should only respond to these periods. Anything longer should be considered a hang up/on-hook. Anything shorter should get ignored.

Thanks heaps Jim.. I will test those changes out and add them to my document.

Do you know anything about the correct settings for the International Control (PSTN TAB).

I am unsure on the the voltages and currents. I have seen some use 16mA and 3.1V for the Operational Loop Cur Min and Tip/Ring Voltage Adjust.

How considerate of you Jason,
This is briliant.
This would have saved me around 50 hours of research.
The guide supplied by Sipura is a crock of @#% for new comers.

Thanks so much

Ciaran

Ciaran

I plan to add a lot more of content to the document. It was not meant to be released this early, but I needed some people to go over it....

is there anything that you can think of that needs to be added?

I am going to do some advanced sections on

- setting up gateways
- pstn to voip gateway
- voip to pstn gateway
- sipbroker

edit: - Asterisk

etc..

You know what would be useful, a text file version for user to cut and past the complex lines of script.
I expected to be able to cut and paste from the PDF but I couldn't. Maybe it was the way you created the PDF.

Not sure if you want to do that, no one else does and it may cause some confusion. Just a thought.

Maybe a little section on how to call your friend on different open sip networks. The speed dial thing or maybe show how to put the details in a dial plan.

A section on sipbroker will be great. I have looked over the enum concept about 10 times and still don't understand the benefits.

There's a great utility out there for comparing 2 configuration but maybe that is not something appropriate for a somewhat basic user guide.

Again

Great work

Cheers

Ciaran

PS Little typo on your site, easy to do.
SIPURA SPA-3000 GUARANTEE

ORDER YOU SPA-3000 BY CREDIT CARD BEFORE 4PM AND WE WILL POST IT OFF TO YOU VIA EXPRESS POST THE SAME DAY

JMG Jason writes...

I am going to do some advanced sections on

- setting up gateways
- pstn to voip gateway
- voip to pstn gateway
- sipbroker

I reckon you should send your work to Sipura and ask them to sponsor you for doing it.

Good work mate.

- Ben

ciaran writes...

You know what would be useful, a text file version for user to cut and past the complex lines of script.
I expected to be able to cut and paste from the PDF but I couldn't. Maybe it was the way you created the PDF.

Not sure if you want to do that, no one else does and it may cause some confusion. Just a thought.


Really? My provider sends you a step-by-step setup guide with pictures and text for cut and paste into the right fields on the sipura. They also have a service where you can either have them manage the device from there on, or do it yourself.

till

till writes...

Really? My provider sends you a step-by-step setup guide with pictures and text for cut and paste into the right fields on the sipura.

Some other providers also provide online setup instructions. I am thinking here mainly of FaktorTel,Internode ozvoip.com, Sipura and also VoIP-info.org . Whirlpool is not a provider but various members can provide setup information.

ciaran writes...

Little typo on your site, easy to do.

Thanks for that. Fixed it up...

Maybe it was the way you created the PDF.

I'll look into the pdf creation method. You should be able to copy and paste. Maybe there is a setting that I need to set.

Thanks for your suggestions, I will start adding them tomorrow.. er.. today :)

So can anyone see anything else that needs to be added/changed with the current config for a basic setup? Apart from the dial plan, this is how I have my unit and it works fine, but if you know of any more 'tweaks' I am all ears..

It would be good if it was also available as a document so the information could be cut and past. Less change for error.

I think if you supplied the utility SipuraUtil.exe then the people could just restore a config file.

Also I noticed that the firmware that you have used is not the latest as when I compared my settings to your, yours was missing some things.

I have also have this available Sipura SPA-3000 Configuration. It just show my current configuration.

it it wasnt for JMG jason i would have thrown my sipura away hes a champ

**This is a great Sipura logging Software (havent had the time to try it though)

www.broadbandreports.com.../remark,14721130

www.broadbandreports.com.../remark,13371620

**also i read in the wiki here but dunno where in the regional i need to put this:

Regional changes :

www.voip-info.org/wiki/view/Sipura+3000

Australia
For the Australian/Telstra PSTN user, the SIPURA 3000 will need to have the default hangup string changed. If you use the unit as default, you will get unpredictable hangups occuring. Using the "Silence" option can cause problems if one end of the call is "monologuing", he will get cut off so to save the embarassment, use the following hangup string.

425@-30,425@-30;1(.375/.375/1+2)

With this, you will get 4 hangup tone pulses and then the SIPURA will hangup. Enjoy

** Also voxilla.com has good wizards to setup ur Sipura

OzWolfbane writes...

Using the "Silence" option can cause problems if one end of the call is "monologuing"

<HEADSLAP>
So this is why the GAF is so low for my SPA-3000! She was using a 1800 number on a PSTN line and while waiting for something to happen it kept hanging up!
<SLAP SLAP SLAP>

klavo writes...

think if you supplied the utility SipuraUtil.exe then the people could just restore a config file.

Yep, agreed. That program is much easier than the way I was doing it. As I said, everytime I went to the site I couldn't download it.. Works now though.

I will see what I can do about the copy issue. Although with the adobe pdf reader that I am using you can copy the text. You have to hit the Select button first though. Not sure if you can set the select to default though.

Adding a firmware upgrade section today.. will redo the images that need to be changed. Going to add an advanced section on the PSTN to VoIP gateway too.

Do you think it a good idea to upgrade firmware as soon as the SPA-3000 is received? or do you think you should set it up to a VSP first, make sure its working and then upgrade?

Good work on the .pdf klavo, I knew people would have them somewhere.

JMG Jason writes...

Do you think it a good idea to upgrade firmware as soon as the SPA-3000 is received?

I under the belief that any device should have the latest firmware installed before you start to configure it.

I just upgraded mine from 2.0.13 to 3.1.3. I did this to try and improve the reliability and GAF. I have changed so many variables along the way I suspect if I fixed up the hangup detection on the PSTN and left the firmware at 2.0.13 that it would have been OK.

I think for VoIP to be successful (high WAF/GAF) the ATA's have to be set up such that they behave like a normal phone line in as many ways as possible. ie make the VoIP experience as similar to a regular PSTN service as possible. Even little things like getting the callee hangup timeout right (so a callee can change phones without losing the call for instance) are important.

JMG Jason writes...

Do you think it a good idea to upgrade firmware as soon as the SPA-3000 is received?

You can configure the SPA 3000 as soon as you receive it if you like and upgrade at a later time the choice is yours. The SPA 3000 will save your configuration settings whilst you are upgrading.

klavo writes...

under the belief that any device should have the latest firmware installed before you start to configure it.

Normally I would agree, but I know that some of the later firmware releases were causing problems for some users. Not sure if that has been resolved yet.

I operate on the "if it ain't broke don't fix it" policy :)

I am going to take your advice, upgrade mine to the latest today and add the additional changes to the document. Thanks for the input, much appreciated

Jim Bookis writes...

callee hangup timeout right (so a callee can change phones without losing the call for instance) are important.

Do you have the settings for that Jim?

Off the top of my head I think it's 90 seconds. Default is 0.5s but I have set mine to 30sec.

In Regional tab:

Control Timer Values (sec)
Callee On Hook Delay: 30 (or 90)

See my edited post above about PSTN flash timings.

Thankyou Jim. I will try them out and see what happens.

If anyone has tips or tricks, I am interested in those too.. So let me know.

Just upgraded my SPA to 3.1.7g and have documented the procedure. Adding it as another appendix so people can choose whether to upgrade or not.. NOw I have to figure out what changes have to be made with the new firmware. I ntoice some Daylight Savings Settings etc..

Change the dial tone to:
400@-19,425@-19,450@-19;10(*/0/1+2­ +3)

the -19 levels don't sound as splattered as the -16 levels (more normal).

Same for busy tone:
425@-19;10(.375/.375/1)

Reorder tone:
425@-19, 425@-29;60(.375/.375/1,.375/.375/2­ )

Ring back tone:
400@-19,425@-19,450@-19;*(.4/.2/1+­ 2+3,.4/2/1+2+3)

This ring back tone usually sounds when you are calling another VOIP service (ie engin to engin). If you are calling to a normal phone number you get the ring back tone the service you are calling provides. This one has the same cadence as an incoming phone ring.

MWI (message wait indicator - presumably if you VOIP provider provides a messagebank service) dial tone:
400@-19,425@-19,450@-19;2(.1/.1/1+2);­ 10(*/0/1+2)

vote one for sticky....

second

(This is great news for all those who haven't spent hours trying to find information then configure their 3000).

Jim Bookis writes...

400@-19,425@-19,450@-19;10(*/0/1+2­ +3)

425@-19;10(.375/.375/1)

425@-19, 425@-29;60(.375/.375/1,.375/.375/2­ )

This stuff is gold.. Keep them coming.. I have to try them all out first, before I put them in the document.

Here's some more...

Regional settings:

Ring and Call Waiting Tone Spec
Ring Waveform: Sinusoid
Ring Frequency: 25
Ring Voltage: 80
CWT Frequency: 425@-20

For the CWT frequency the cadence setting should be:
CWT1 Cadence: 30(.2/.2,.2/5) (to be verified)

In Line 1 settings:

Call Waiting Serv: Yes/No - Yes if you want call waiting. No disable call waiting (that infernal beep beep sound you get if someone else is trying to phone you while you are one a call.)

CID Serv: Yes/No - Yes if you have a phone that has caller ID. No if you don't or don't want it. This will give you the callers phone number through your VOIP service as well as pass though the caller ID that comes in off the PSTN port if you have that service turned on with your normal phone provider. I have it turned off and when I call my VOIP number and it's busy I get diverted to the message bank service. If it's off and a PSTN call comes in though I think the remote party hears the phone ringing but if you are on a VOIP call you won't know someone is trying to call you on the PSTN line until you hang up.

CWCID Serv: Yes/No - If you have call waiting on and you want the phone number calling you displayed on your phone then turn this on. Some phones don't handle this well and you get an awful squawk and shriek in your ear as the caller ID is passed on. This is because caller ID (Bellcore used here) is based on a single ring followed by some simple modem tones which contain the phone number. Phones *should* cut out the audio while this ring/modem stuff is happening but not reliably. If you don't have a CID capable phone you should turn this off.

Jim Bookis writes...

Ring and Call Waiting Tone Spec
Ring Waveform: Sinusoid
Ring Frequency: 25
Ring Voltage: 80
CWT Frequency: 425@-20

So the Ring Voltage should be 80? and the CWT 425@-20..

Where did you obtain this information Jim? Do you know what difference it makes?

JMG Jason writes...

Where did you obtain this information Jim?

I have some very knowledgable contacts who's job it is to know this stuff. I'll verify these things with respect to Australian standards in the next few weeks.

You can have an ATA set up any way you want. But by setting up an ATA to meet Australian specifications you greatly increase the usablity, reliability and compatability with the PSTN and standard telephones with the ATA and massively increase the WAF/GAF which is my main motivation.

Jim Bookis writes...

greatly increase the usablity, reliability and compatability with the PSTN and standard telephones with the ATA and massively increase the WAF/GAF which is my main motivation.

That is my main goal aswell. When you verify let me know the settings..

After upgrading I noticed Emergency Number entry in dial plan section.. Does anyone know if this works? Do you just put 000 in there?

Hey guys. This work you are doing is pretty good. It amazes me a little that it appears that none of the Voip service providers or for that matter Linksys havent taken a more pivotal role in the Australian settings for the spa3000 given the number of people that have been buying them - an Australian settings page by the suppliers might take place withing their websites after you guys have researched and provided them with the correct info.

I have found the Linksys rep helpful and some of the Voip providers are as well, but this info you are digging up can only help everyone.

Maybe a sticky under SPA3000 Australian settings ?

Cheers
Marty

Someone like engin probably do go to the effort to make things comply with their Voicebox series and then lock the box up so users can't muck with it and change the "engin experience" (ie, it just works and behaves like a normal phone line.)

I have added a firmware upgrade section (not that its hard) and also a gateway section. I need to know which providers can be used as gateways so that I can list them in the document. although the list probably changes every 5 minutes..

hmmmm.. more searching required.. time to go glom the whirlpool wikis i think...

In appendix A
you have:

Dial Plan 1: (000S0<:@gw0)

and

Dial Plan 2: (000S0<:@gw0|1800xxxxxxS0<:@­ gw0>)

Now the inconsistancy is with your use of the <pointed brackets>. On the first dialplan there is no closing bracket, and you've done it again on the second one, but in the second part of the second dialplan you HAVE included it - is this the correct syntax ?

If it is you should make a note because it just confused me (I'm just learning about dialplans from you!)

Oh yes I see at the bottom you HAVE included the extra bracket so you better fix up the mistake in the first two examples

Good job on the guide though (even though I dont have an SP23, I have a linksys pap2 which most of that guide applies to anyway)

One little thing i noticed. Page 9

, - Outside Line a comma doesn't really give you an outside line.... it provides a dial tone.

edit: as mentioned above, the two example dial plans on page 9 are incorrect. missing som '<'s'

edit2: Page 10, dial plan 4. (<:61>0[2-9]xxxxxxxxS0) should really be (<0:61>[2-9]xxxxxxxxS0)

edit3: page 3. a quicker way to get to the admin/advanced page is to simply browse to 192.168.1.10/admin/advanced

edit4: page 9,< : > - Replacement, eg <02:6102> means replace 02 with 6102 whilst this example is technically correct. it might confuse people.... i'd probably use <02:612>

edit 5: page 9 [ ] - Limiting choices, eg [24] means either 2 or 4, [2-5] means 2,3,4 and 5 you can also do something like [24-68] for 2,4,5,6,8

edit 6: page 10 dial plan 3 (<#1:0123456789>) be careful with this, it's technically correct but I think it will mean that speed dial 1 will no longer work. could be wrong on this though

edit 7: may be worthwhile putting in an example like <#1,:>xx.<:@sipbroker.com­ .au> just to show that you can also append other proxies on to numbers.... then again. this could just confuse people. not sure

thanks guys... fixing errors now.. thats why i wanted it proof read by a few gurus... :)

۞DIGITAL۞ writes...

even though I dont have an SP23, I have a linksys pap2 which most of that guide applies to anyway)

I'm going to do a PAP2 one after this one is sorted out...... Only need dial plan and regional settings I think for the PAP2.

Not bad Jason...

It should be referenced in a sticky (if its not already)

A question on the daylight saving rule if I may....

Why is the rule set at default GMT + 11 - then take an hour off for Standard time rather than the more technically correct GMT + 10 - then add an hour on for DST?

Moriarty.

I did some searching and found a few, tried a few, and that one seemed to work. If you have one that works that has the more correct GMT +10, post it and I will change it over..

Jason

Giday mate.. LOVED the part on setting up PSTN to VOIP Setup.

2 contribs..

Engin setup:
Proxy: xxx.engin.com.au (in my case: byo.engin.com.au)
Use Outbound Proxy: yes
Outbound Proxy: syd.byo.engin.com.au
Register Expires: 900

Also:
Page 5 - I found that the setting you suggested "220+820||115nF" did not work with my setup (is this limited to engin?) i had to set back to my original setting of "220+820||120nF" on PSTN Line tab and Regional Tab.

kent writes...

Engin setup:
Proxy: xxx.engin.com.au (in my case: byo.engin.com.au)
Use Outbound Proxy: yes
Outbound Proxy: syd.byo.engin.com.au
Register Expires: 900

Thanks kent... will add this today..

Not sure why the 220+820||11nF did not work.. Is your spa-3000 locked to engin? or is it an unlocked unit?

I'm still playing around with the PSTN to VoIP gateway, but it seems to work. I am still a little uncertain as to whether you can use GW1-GW4 in the PSTN dial plans. I didn't get time to try.

If anyone knows more about the PSTN to VoIP Gateway setup, please let me know..

Just found this thread. Brilliant - fantastic - well done JMG Jason !
I gleaned a lot of this stuff from WP stickies when setting up my SPA 6 months ago, and got dial plans to work as intended eventually.
But the WAF was poor, to start with, and weird things still happen occasionally so I reckon there's a few settings you've identified in the Guide that I should re-examine.

I'm not a guru - just got the SPA working and have tried to forget about it since, so will go back and look at it tonight with the benefit of your PDF open in another window.

Thanks Jason

I purchased the spa-3k from Oztechnologies.. so not locked...

As far as the dial plans go, i will let you know today.. will test from work...

Jason,

I don't think the daylight saving rule is working - I think it has just used the GMT+11.

You will only know if it is working at the end of our current daylight saving time.

I was using:

GMT+10 and start=4/-1/7;end=10/1/7;save=1

I have fiddled with the various combinations of the daylight saving rule but I cannot get it to work.

I used the link from Sipura (How do I configure Daylight Saving Time?)
www.sipura.com/Documents...Section_5.html#1

petegus,

thanks for that link.. they have an NZ example.. I have not tried it myself, will do so this evening when i get back to my office. Surely it should work...

what i need to do is download a time server and connect the spa to it and then play with the time and date to see what happens..

time to google...

thanks for the input...

Info on daylight saving rules @ forum-replies.cfm?t=367196

I thought I had one that worked but no luck.

I used the New Zealand example (start=10/1/7;end=3/22/7;save=1) from Sipura and changed it.

This is what I think the rule should be for Australia.

I used GMT+10 and start=10/25/7;end=4/1/7;save=1

This year Daylight saving started on October 30, 2005 and finishes April 2, 2006.

NOTE:This year daylight saving finishes a bit later due to the Commonwealth Games in Melbourne.

The code for the rule is:
Daylight saving starts on the 10th Month; on or after the 25nd (in the last week) and on a Sunday (day7) ie 10/25/7

Finishes on 1 April 2006:
April =4th Month ;on or after the 1st (in the first week) ; Sunday (day7) ie 4/1/7

BUT it does not work.

I'll confirm tonight if no one else does in the mean time..

good work petegus...

On Dial Plan 7 you cannot dial 131415.

What I did was to change my 1300 and 1800 dial plan to:

|1[38]xxx.S0<:@gw0>|

which covers all 1800XXXXXX,1300XXXXXX and 13XXXX numbers and cuts out 2 dial plans

I have tried to get the daylight savings rule to work... I have tried everything.. I cannot get it to work unless i configure it as GMT+11 and the -1 hour for normal times.

from reading the thread provided prviously, it looks like this is the only way of doing it.. Unless I am missing something..

With regard to 'Appendix D – Upgrading Firmware' ...

- if you have changed the http port to something other than 80 the procedure will not work until you change it back to 80

- if you have set a password for the admin account you will be required to supply it before you can upgrade

ßarry...

Thankyou for your input, I will add a couple of notes to the upgrading firmware appendix.

Poyner writes...

edit3: page 3. a quicker way to get to the admin/advanced page is to simply browse to 192.168.1.10/admin/advanced

I thank you, George Bush thanks you, John Howard thanks you, my mother thanks you!! That is the best tip I have found for months. You have no idea what trouble I have had getting to those pages in sequence. Won't go into detail, too long a story.

I have

start=10/-1/7;end=3/-1/7;save=1

for my daylight saving and GMT +10:00. Appears to work fine for me.

auMouth writes...

I have

start=10/-1/7;end=3/-1/7;save=1

for my daylight saving and GMT +10:00. Appears to work fine for me.
REPLYING TO
auMouth... I have

start=10/-1/7;end=3/-1/7;save=1

for my daylight saving and GMT +10:00. Appears to work fine for me.



I just copied and pasted your rule but it does not work in my Sipura 3000

great job Jason, what version number are you up to now mate?

thinking very seriously of upgrading from my PAP2 to either a spa3000 or a 7402vgp

does the 7402 offer such versatility as the sap3000 does?

dddp writes...

does the 7402 offer such versatility as the sap3000 does?

In terms of consumer boxes, you won't find another ATA as feature-rich as the 3000. With the features of course come the complexity. If you're patient enough and want to learn, evetually you'll understand the documentation after having read it 10 times.

From what I read, the thing that people get most annoyed about is the quality of incoming PSTN calls.

Definitely agree with cablerider - I have two spa3000 at two locations and think they are fantastic - highly configurable and lots of uses /fun to learn IMHO. Get one . Start slow and learn more as you go. I was making my first calls on my spa within 10 minutes.

Cheers
Marty

dddp writes...

what version number are you up to now mate?

I'm too busy through the week at the moment :) I'll release a new version on the weekend. I'll add a few more vsp setups etc and fix up some things in the dial plan section.. Basically add all the suggestions in this thread to the document.

tried to get a ntp server on my pc and play with the daylight settings but i cannot get them to work. the only thing that seems to work is to do it backwards. pretend that daylight savings operates from april to november and then subtract an hour for the rest of the time. (if you know what I mean) as suggested in another thread there appears to be a bug when the daylight saving rule goes from one year to the next.

going to try to add a small section for asterisk too if i get the time to try it

thinking very seriously of upgrading from my PAP2 to either a spa3000 or a 7402vgp

If you don't need a new modem, go for the SPA. If you need a new modem, might aswell upgrade to an all in one device, some some desk space :). VoIP on unit that is getting pretty good in terms of features.

Hey Jason.. this pstn to voip setup.... how does it work exactly..

i dial my home pstn number, after 'time' i hear 3 beeps.... i enter my pin.. i hear nothing....... then i tried pressing # and i get tone...

is this what i am supposed to do?

if i do press #, i get tone and i can dial a number and it works... but is it using a dial plan to do this? if so, can i use my voip dial plan to use diff gateway's etc?

help ; )

Kdub writes...

i dial my home pstn number, after 'time' i hear 3 beeps.... i enter my pin.. i hear nothing....... then i tried pressing # and i get tone...

is this what i am supposed to do?

Yes.

but is it using a dial plan to do this?

Yes. The default dial plan is (xx.) which is "Dial Plan 1:" in the PSTN Line page under "Dial Plans".

can i use my voip dial plan to use diff gateway's etc?

No. Presently, @gwn format cannot be used there.

Good on ya mate... thanks for that : )

Hey Jason - this is a quick and heartfelt 'thanks' for investing your time and effort in to your SPA300 startup guide. My SPA3000 arrived this morning and I was fairly baffled at the amount of set-up that (could be) required. Your guide got me up and running within about 30mins.

Cheers
James

Kdub writes...

press #

Sorry... I need to add that to the document.. I was thinking about that yesterday and noticed I left it off... On the weekend I will fix all these little things...

You enter your pin and hit #... You should then get a dial tone and just dial out, using the dial plan on PSTN page for that caller.

Edit::: I am 99.9% sure that when you do the PSTN to VoIP gateway, when you get the VoIP dial tone after entering your PIN you will be using the VSP setup on the PSTN gateway not the VSP setup on line 1. With my setup I have MyTel for line 1 and Astratel for the PSTN.. made a call to the US from my work and it worked good :)

A80q writes...

Hey Jason - this is a quick and heartfelt 'thanks' for investing your time and effort in to your SPA300 startup guide.

No problems... the setup is pretty easy when you know what settings need changing and which ones should be left alone.. :)

if you are using a provider other than Engin, Astratel, VOISE, mynetfone or mytel can you WHIM me the proxy settings and registration values please...

if there is anything you think should be added to document, let me know.

Hi Guys..

A few people seem to be having problems with phone calls not disconnecting. I see that my disconnect tone is different to other disconnect tones going around.

I have also been informed that the Hook Flash Timer may also have an effect,

Can people who have had disconnect issues please post back with their solutions so that we can help others out who are having similar problems?

I know with my setup if I change the VIA settings that it has a big effect..

Just curious... pls let us know...

JMG Jason writes...

if you are using a provider other than Engin, Astratel, VOISE, mynetfone or mytel can you WHIM me the proxy settings and registration values please...

check out the provider wiki's voip_providers

Hi Jason,

How about including a logging facility. This is very useful for determining the cause of problems.

See thread below.

forum-replies.cfm?t=433080

The syslog software (free) is downloadable from www.kiwisyslog.com

Hi Jason,

changing the hook flash timer setting under the regional tab after upgrading to firmware 3.1.7(GWg) worked for me. I changed them to min 0.07 and max 0.13.
See also this thread forum-replies.cfm?t=337240&p=2
for this and other suggestions.

hope this helps.

kb

Edit: many thanks again for all your help and the guide!

I suggest adding 'PSTN Ring Timeout' to be 3 seconds. The default of 5 is higher than necessary for telstra ring tones.

pza,

What does that do exactly?

JMG Jason writes...

What does that [PSTN Ring Timeout] do exactly?

From the sipura FAQ:
10: When PSTN stops ringing, it takes a few seconds before my Line 1 stops ringing. Why?
A: The SPA rings a PSTN call through Line 1 by making an internal SIP call to
Line 1. When PSTN ring stops, the SPA will take a few seconds to realize
that the ring has truly stopped (due to some quiet period between rings),
before it can tear down the corresponding internal SIP call to Line 1. This
delay should be larger than the expected quiet period between 2 PSTN rings.
You can configure this delay in the < PSTN Ring Timeout > parramter.
The default value is 5 (s).

You should make a saved config file that has all the recommended default settings set. Put a link somewhere for it to help the noobs get started.

I have been thinking about that den00bed... Its a good idea..

Use that SipuraUtil program...

OzWolfbane writes...

**This is a great Sipura logging Software (havent had the time to try it though)

www.broadbandreports.com.../remark,14721130

www.broadbandreports.com.../remark,13371620

Has someone tried this yet ??? looks cool

And heres the SPA-3000 Administrators guide (not the other useless guide)
gives u a good insight of what the SP3k can do and what the hell are all those things inside it.

www.netvoice.ca/sipura/S...nGuidev2.0.9.pdf

why isnt this a sticky yet ???

JMG Jason writes...

Use that SipuraUtil program

Or you could use my new SPA Toolkit program

Currently testing that all works correctly, and should be ready for Beta testing by the weekend.

Some features of 'Hot Tub - SPA Toolkit'

Backup Configs
Restore Configs
Backup 'Selective' Configs (Tick or Untick each individual setting for selection)
Restore 'Selective' Configs
Modify configs (uses HTML config page from device)

SIP Decode (only partially implemented at the moment)
Syslog/Debug Server built in

Can use Language files to change from Default of English for all text within program.

Skinned

Works with Passwords Enabled (as long as you set your Admin and/or user passwords in the Setup Page of the program to match what you have set in Device)

Should work with ALL Sipura devices (but so far only tested with SPA3K) that follow the same configuration page layouts.

regards

Mark

Edit: and it does NOT require .NET :)

I've gathered most of the useful links and file here:

home.exetel.com.au/sipura

Let me know if there's more stuff should add.

good stuff Jean - is their a changelog somewhere for the firmwares as the one i have is 3.1.3a and is the only/latest one on sipura website..
ta

Awesome stuff Jean-Luke..

I'll get a chance to update the document today/tomorrow so hopefully will have a new release with a few more things in it...

I'll add a link to your site if you don't mind.

Hooray - finally - this will be better for all those people who haven't had to lose days of their lives trawling through the web looking for info on SPA 3000.

This is link to the System Utility thread - forum-replies.cfm?t=429829&p=6

Available on web page - sipura.clacy.com

(All of you providing all this information/feedback, etc are doing a fantastic job. You are making many peoples lives much easier. You should all let yourselves feel that "warm fuzzy glow" of knowing you've helped other people and done good. ---- Might be a bit over the top if it wasn't true. Merry Xmas)

OzWolfbane writes...

is their a changelog somewhere for the firmwares

Yes there is. I need to trawl them out of Supira's web site and add the links to them in my page. I hope to be there over the weekend.

BTW - I don't want to hijack this thread. I've started my own to do with my info page:
forum-replies.cfm?t=436021

EIDT: splleing erorrs

JMG Jason writes...

I'll add a link to your site if you don't mind.
I certainly do not mind. I've included links to the utility thread, the simplified guide thread as well as their respective web pages on my page.

Edit: I just hope Sipura don't mind me posting their firmware for download.

Jean-Luke writes...

I don't want to hijack this thread

Feel free... your contributions are most welcome...

A useful tip:

Make sure you specify NTP servers under the system tab. I use ntp.cs.mu.OZ.AU and ntp.adelaide.edu.au which are University of Melbourne & University of Adelaide respectively.

These set the system time.

How to Monitor what you Sipura is doing right now Get Sipura Plugin

Complete Guide :

www.dslreports.com/forum/remark,13371620

OzWolfbane writes...

How to Monitor what you Sipura is doing right now

The one here is better and locally grown:
forum-replies.cfm?t=429829

Jean-Luke writes...

The one here is better and locally grown:
forum-replies.cfm?t=429829

good effort and is in early stages but interface for that hasnt been developed (nice way of saying interface need to be worked on) ....whats better about it though except call logging which is coming up in Getsipura too.....beside get sipura uses almost no mem while the other prog uses 9mb of mem in RAM

'Hot Tub - SPA Toolkit'

Backup Configs
Restore Configs
Backup 'Selective' Configs (Tick or Untick each individual setting for selection)
Restore 'Selective' Configs

Available for download from members.iinet.net.au/~marner/spa

Comments welcome :)

regards

Mark

marner writes...

'Hot Tub - SPA Toolkit' ... Comments welcome :)

Do you mind if I put a link to you page on my "Useful stuff" page?
home.exetel.com.au/sipura

Jean-Luke writes...

Do you mind if I put a link

I don't mind at all. Did it work for you?

I would be interested in hearing about SPA2K and PAP2's. It should also work on the 841, and others.

marner

Had to ditch my SPA-3000 for a while.. my neighbours xmas lights kill my adsl at night times so i had to switch over to a one port modem and use a p2002l which has the extra lan port.

can someone who does direct IP to IP dialing with the SPA-3000 post how to do it? Is it a simple matter of entering the IP address of the SPA-3000 into the dial plan

ie <111:200.200.200.200:5060>

??

Any ideas?

Hi Jason,

You can not do direct IP to IP dialling. You have to go through a VSP of some type. Ideally you would both be using the same VSP so you could just dial each others VoIP number or you could register yourself with FWD. Using FWD also allows you to peer between networks if your VSP happens to be listed with FWD.

Hope this helps.

klavo,

I found this site that suggests that you can do it.. I would like to try it, although not until the weekend..

voxilla.com/PNphpBB2-viewtopic-t-517.html

anyone want to try this?? Let me know.

JMG Jason writes...

Had to ditch my SPA-3000 for a while.. my neighbours xmas lights kill my adsl at night times

What!!! How does this happen? Do they power them from the 50V phoneline?

JamBoy,

I dunno.. It happened last year too.. Took a few days to work out what was going on.. The little telstra phone thing out the front is right next to some of their lights.. I think that is probably the most likely cause... just interference of some kind.. I tried putting two filters in series but that didnt work either..

Only had a 4 port netcomm, just borrowed a mates dlink 302G for a few weeks.. it seems to cope ok with the noise so I am happy.. Just means cannot use the SPA-3000 during the night :(

This is a weird one.Ben S and I have been setting up my Asterisk and a Sipura SPA 3000 and have got a prob thats really weird.

If I plug a corded phone into line 1 and dial out through Asterisk on to VOIP its ok.If I plug in 2 different kind of Cordless Phones It does not ring out.But both the corded and cordless phones can recieve.

What could be the difference between corded and cordless phones that makes cordless phones not work,or dial out.

Any ideas.

Angrybot,
have you tried using the SPA System Tray Utility forum-replies.cfm?t=429829 to monitor the SPA, to see if there is any difference when the corded phone and cordless phones are plugged in. ie, does it show a Called Number from both phones.

This will help determine if the SPA is actually receiving the DTMF digits correctly (or at all). Some cordless phones send the dialled digits in one burst, which could be too fast for the SPA to decode.

Also check under Regional, Misc, FXS Port Power Limit. You might need to increase or decrease this value for the cordless phone.
In the same section check FXS Port Impedance: as well, as this may need to be different for the cordless phones as well.

Mine set to
43375 FXS Port Impedance 220+820||120nF
36655 FXS Port Power Limit 3
63405 FXO Port Impedance 220+820||120nF

But the FXS port does not always have to equal the FXO port in your case maybe.

HTH

Mark

Thanks for all that info,I will try a few changes to see if it makes a difference.
It does seem to be recording what number I dial,just does nothing with it.

hey guys, just a quick question, what is the main differences between the SPA 2000 and SPA 3000 apart from the PSTN support for the SPA 3000?

BBD,

SPA-2000 has two phone ports, for two SIP accounts, used on two phones. Means you can have two calls going at once. The SPA-2000 is generally an engin voice box so get a Linksys PAP2 if your going down that path..

The SPA-3000 uses gateways so you can configure multiple outbound providers through the one phone. You can only have one incoming provider though.. So you can get calls from one provider only, but you can make calls from 5 providers through the use of gateways...

Hope that helps

JMG Jason writes...

Hope that helps

sure does! thanks a lot!

just one more question... does the SPA-2000 have dial plans? if so, why? what types of dial plans could you use seeing as though you are only allowed to use the 1 provider per port?

BBD writes...

sure does! thanks a lot!

just one more question... does the SPA-2000 have dial plans? if so, why? what types of dial plans could you use seeing as though you are only allowed to use the 1 provider per port?

no offence but we wanna keep this thread as much on topic as possible as it isa sticky...make a new topic and we'll help u in it :)